This year's FBA lost goods phenomenon is like riding a roller coaster, with the frequency increasing, which really makes sellers worry.

In recent times, many sellers have reported that the goods they sent out were either lost or could not be found.

Although the problem of lost goods occurs every year, it seems to be particularly serious this year. Think about it, the big sale hasn't even started yet, and the drama of lost goods has already begun. How can people not be nervous? 😓

Let’s recall that the last time FBA experienced a large-scale loss of goods was at the end of July, which happened to coincide with Prime Day.

Now, October has just passed, and we are about to usher in Black Friday, Christmas and other festivals. The peak seasons are crowded, and FBA is too busy to cope with it. I am afraid that the loss rate will go through the roof again💥!

Therefore, sellers really need to be mentally prepared in advance.

Shocking! The seller’s cargo loss rate is as high as 50%?

This is not an exaggeration. Recently, a seller reported that he sent out two boxes of goods, each containing 100 items. As a result, 98 items were missing from one box and 88 items were missing from the other box!

Although 88 items were later found, the remaining 98 items are still "missing". This ratio of lost items is really chilling.

Although the situation of other sellers is not so exaggerated, according to everyone’s feedback, the loss rate is basically between 5% and 10%, which is also a considerable loss📉.

You may be wondering, why is the problem of lost goods becoming more and more serious?

Lost goods are already a headache, but what is even more infuriating is that some sellers were banned by Amazon for claiming compensation for lost goods? !

🤯A seller reported that he filed a claim with Amazon for lost goods and initially succeeded in getting compensation, but a month later, Amazon suddenly notified him that the lost goods had been found.

However, these goods did not belong to the seller, so Amazon immediately determined that he had violated the compensation policy and directly blocked his account! It was really like "you sit at home and the pot comes from the sky" 😵.

Although Amazon stated that the automatic compensation policy will take effect from November 1, firstly, the policy will not start until after the peak season, and secondly, the compensation cannot make up for the out-of-stock and sales losses caused by the loss of goods.

Many sellers have also begun to doubt Amazon’s compensation policy: “Is it because there are too many cases, and they just compensate a little money to get rid of it?”

😒After all, everyone knows that Amazon’s compensation has never been generous.

How to avoid FBA lost goods?

① Goods labels must be standardized: ensure that each product is clearly and correctly labeled to reduce the error rate in logistics.

② Choose a compliant carrier for shipment: Choose a reliable freight forwarder and try to avoid shipping during peak hours.

③ Optimize inventory management: Rationally plan the delivery volume based on sales expectations to avoid management pressure caused by large-volume shipments.

④ Communicate peak season demands in advance: If you are a large seller, you can communicate with Amazon’s account manager in advance to make good arrangements for the peak season and reduce logistics pressure.

In short, this year's peak season is destined to be full of challenges, and the problem of FBA lost goods is difficult to completely avoid. Sellers must be more careful and make plans in advance.

How can sellers make claims efficiently?

Although Amazon FBA is very efficient and convenient for sellers and buyers , some items are often lost or damaged during Amazon's warehousing or delivery process;

At this time, sellers need to check regularly and open cases to submit claims to Amazon . Only after the application is approved will Amazon return the incorrect deduction amount to the seller.

Therefore, Amazon claims are mainly a service for sellers who send FBA to reduce losses and increase profits;

However, in most cases, sellers do not handle open cases regularly, so they lose a lot of profits invisibly. However, if they want to entrust a service provider to handle it but don’t know which one is reliable, you can contact Zhaodanmao Cross-border to arrange FBA claims for you. After the audit report is issued, they will arrange 1-on-1 customer service to connect you to the store claim service.

Amazon FBA claims service covers more than 30 claims scenarios, with a much higher probability of successful claims than sellers themselves. For example, there are five common claims scenarios: loss in and out of warehouse/damage in and out of warehouse/order return/exchange/overcharge/inventory loss/damage, etc. We have many years of experience to help you claim back easily and safely.