The overseas version of Temu has successfully launched a refund-only after-sales policy on its own, which has been imitated by many cross-border e-commerce platforms!

Amazon, as a giant in cross-border e-commerce, finally couldn't bear it anymore! The "refund only" policy is finally here! Amazon, the leader of cross-border e-commerce, has once again pushed the internal competition of cross-border platforms to a new height, and the ways for buyers to get the wool are becoming more and more diverse 🌈!

Despite numerous sellers’ feedback, Amazon is still insisting on launching a “refund only” policy📝.

You can find out from the mind map compiled by Zhaodanmao that the project for Amazon's low-price store clearly states: For low-priced products below US$3, a refund is allowed within 15 days but no returns are allowed.

The so-called "refund only" means that when users apply for a refund, they can choose to refund but not return the goods, and the seller cannot ask the buyer to return the goods . In short, it is pure freeloading🤷‍♂️Sellers who need to arrange for off-site promotion of celebrity videos, please contact customer service V: FLA66668888

When the news of Amazon’s low-price mall was announced, many sellers were attracted by the low prices, full hosting, pricing power, etc., but ignored a big hidden problem - "refund only" 🔍.

The originator of refund-only service is not the overseas version of Pinduoduo

Many sellers in the Zhaodanmao seller group said that Amazon is using Temu’s tactics to defeat Temu . The so-called dragon slayer eventually becomes the dragon🦖!

Is this the truth? Sellers who need to join the seller communication group, please contact customer service V: FLA66668888. Zhaodanmao found through Internet information that Pinduoduo actually launched the "refund only" after-sales policy in 2022.

However, as early as 2017, Amazon has included a refund without return service in its after-sales policy. For goods not exceeding 20 pounds or 25 euros, Amazon provides a full refund and does not require the return of the goods.

Therefore, many cross-border e-commerce platforms are willing to create the service concept of "users are God", but do not want to care about the life and death of sellers.

It is the emergence of Temu that has put the "refund only" policy into practice and carried it forward!

If you just search on the Internet now, you can see a lot of tutorial videos about "refund only" free stuff 📹.

For example, some buyers posted a tutorial video on "How to return goods on Amazon without refund" on social platforms, which attracted many buyers to follow suit. Some bloggers even made a fortune from this, and their traffic was also astonishingly large.

Just look around and you’ll find a bunch of outrageous examples:

1. Apply for a refund directly after receiving the goods. No reason is needed. It all depends on the mood of the platform and the seller. If you can get it for free, you will make a profit. If you can't get it for free, there is no loss. The seller often agrees for a few dollars💸.

2. Photoshopping the product to look damaged can make the platform automatically display a pop-up window requesting a refund🎨 with just a few words.

3. After the purchased goods are sent to the overseas warehouse, use "refund only", then re-label them and send them to the Amazon warehouse to continue selling 🔄.

Since the "refund only" model has certain loopholes, many "freeloaders" took advantage of the opportunity to exploit them, causing huge losses to the platform and sellers📉. Therefore, what sellers fear most is encountering these freeloaders targeting their stores!

How can sellers avoid “malicious refund only”?

③ After setting up RMA, if the product is refunded maliciously (the customer directly asks customer service for a refund) but there is no return, you can apply for compensation from the platform 💰.

These methods cannot guarantee 100% effectiveness, because as platforms they only favor the buyer side and do not care about the life and death of the seller;

But it is still a very good preventive measure. Remember to forward it to your friends to take precautions in advance!