The solution to the problem that Amazon stores cannot open Chinese phone numbers or cases

What should I do if the store can only open cases in English and not in Chinese, or if I cannot contact Chinese customer service during normal hours?

I believe many sellers have encountered the situation that their account cases cannot be connected . The service hours of the case are clearly from 7 am to 7 pm every day, but why can't they be contacted after 5 pm?

In addition, why can I only choose English when opening a case? This is very tricky for sellers who are not good at English! Today we will teach you how to solve these problems. Sellers who need to arrange off-site promotion of celebrity videos, please contact customer service V: FLA66668888

Problem: The call is ended even though it is not connected & only English cases can be opened

First, we need to understand that the Amazon account team is made up of different groups.

Although they claim to provide service from 7am to 7pm every day, not every team is on duty 24/7. In fact, the duty hours of each team are different.

Secondly, when you click the "Contact Me Now" button, you will be directed to a link with a 4-digit number attached.

This number is an identification code assigned by Amazon to different groups , such as 6901, 7951, etc.

Now comes the key point: In fact, we only need to find the number of the on-duty team of the store that can open Chinese cases and telephones , and replace them, which can perfectly solve this problem.

At present, we have collected the following three solution group codes:

1️⃣ 9621
2️⃣ 7951
3️⃣ 4731

The above content is only the test results of our team and is not universal. You are welcome to add and correct it in the comment area and test it according to your own situation.