U.S. e-commerce logistics performance strong in the first quarter of 2024

Recently, according to foreign media reports , Parcel Monitor, a leading global e-commerce logistics research organization, released the "U.S. E-commerce Logistics Market Report". The report provides comprehensive benchmarks and trend analysis for carriers and retailers operating in the United States.

In 2023, the U.S. delivery indicators have improved significantly, as follows:

• The dispute rate fell by 3.6 percentage points year-on-year to 6.4%

• On-time delivery rate remained relatively stable at 98%

• The first delivery success rate increased by 12.2% year-on-year to 97%.

• Average domestic shipping time decreased by 24% year-on-year to 2.56 days

This trend continued in the first quarter of 2024, with average shipping time further reduced to 2.32 days. According to Statista, despite recent economic challenges, US retail e-commerce sales are expected to grow 10.5% in 2024 compared to 2023.

With the booming e-commerce, leading logistics operators such as FedEx, USPS and UPS have shortened the shipping time of packages by optimizing routes, upgrading infrastructure and advanced package tracking technology. By the first quarter of 2024, the average shipping time of FedEx and UPS was reduced to 2.08 days and 2.22 days respectively. On the other hand , despite UPS's recent efforts to shorten shipping time, the average shipping time still reached 2.55 days.

In order to maintain and further improve services, FedEx and UPS announced that the average rates for their shipping services will increase by 5.9% in 2024.

In response, FedEx explained: "This price adjustment reflects the incremental costs imposed by the current operating environment, while enabling FedEx to continue to invest in service enhancements, fleet maintenance, technological innovation and other areas to serve customers more effectively and efficiently."

Author✎ Summer/
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