What should I do if I cannot log in to my Amazon account?

Generally, this type of problem is caused by these two reasons.

1. When registering a seller account, Amazon will automatically register a buyer account, which many sellers know. However, what they don’t know is that the buyer account is linked to the seller account, which means that if there is a problem with the buyer account, the seller account will be locked. For example, the buyer account is stolen, the buyer account maliciously places orders without paying, etc.

2. Many sellers will arbitrarily change the payment account or credit card in the Amazon backend, which can easily trigger Amazon's review and also cause the Amazon account to suddenly be unable to log in.

If sellers suddenly encounter the situation that their accounts cannot be logged in, the first step must be to check whether the store front desk can display normally. If it can, it is basically the above two situations. Of course, you must carefully check whether you have received any notifications from Amazon in your registered email address. This is essential.

The solution is also very clear, which is to go to Amazon for review to verify that the previous operations were reasonable and compliant. If it was stolen maliciously, explain it as well. Click help in the lower right corner of the login page, click Contact Us after entering, explain the situation, and submit the legal person's ID card and business license to verify the authenticity of your identity.

You can also try calling Amazon:

Customers in the United States:1-800-388-5512，1-866-216-1072

International customers: 1-206-266-2992，1-206-577-1205

Contact buyer support directly at 1-877-251-0696 or 1-866-216-1072 and ask to be transferred to seller support

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