What is Shopee Store Settings? Shopee Store Settings Review

Shop Setting is a function that allows sellers to set store logistics channels, return addresses, store decoration, page language, etc. in Shopee store settings.

Store settings

Sellers can click on the left function bar to switch settings, from top to bottom:

(1) Store introduction: Set the store name, store pictures, store information, and promotional videos.

Avatar image x 1: After uploading, the system will cut it into a circle;

Store name cover picture x 1: specification 1600*800);

Store introduction pictures x 5: specifications 1600*800.

(2) Logistics Center: Set up store logistics channels and store product delivery days.

(3) My Address: Store return address, used by buyers for returns and when the platform processes sellers’ returns.

(4) Store reviews: Ratings given to a store by buyers who have purchased products in the store.

(5) My performance: the seller’s performance in terms of order delivery rate and completion rate, buyer satisfaction, merchant regulations, etc.

(6) Seller Scoring: Sellers can view the store’s penalty scoring values ​​and the corresponding scoring violations.

(7) My Report: Sellers can download and view various store-related reports in My Report.

(8) Bank account: You can check the third-party payment platform account bound to the store.

(9) Store Settings: Turn on or off the store vacation mode or whether to accept bids from buyers.

(10) Privacy settings: Set browsing history display settings.

(11) Chat Settings: Set the automatic reply script for store chats.

(12) Notification settings: Set up your store to receive push notifications.

(13) My Account: Sellers can set up their phone number and change the language displayed on the backend.

(14) Update password: Change the store login password.

Frequently asked questions

Q: How to change the language of the seller backend to Chinese?

A: Go to Shopee [Seller Center] - [Shop Settings] - [My Account] - [My Account], and switch the language in the language column to Chinese.

Q: The SLS logistics channel has been enabled in the store settings. Do I need to enable the SLS logistics channel at the product level?

A: Sellers need to enable SLS logistics channels at both the store and product levels to ensure normal use of order logistics.

Q: How to activate vacation mode?

A: Go to Shopee [Seller Center] - [Shop Settings] - [vacation mode] and turn it on.

Note: It takes one hour for vacation mode to take effect. Once vacation mode is turned on, it cannot be turned off until 24 hours later.

Q: Why was the store response rate initially 57%?

A: The default response rate for new stores is 57%.