Attention! You will receive a red flag for neglecting this detail. It is not too late to do this...

Over the years, sellers have been engaged in a battle of wits and courage with Amazon, and have seen stores being closed for copyright infringement and manipulation of reviews, but there is one type of violation that is rarely mentioned: violating Amazon’s Seller Code of Conduct.

What is the Seller Code of Conduct?

Amazon has always been customer-centric and attaches great importance to buyers' shopping experience . Therefore, Amazon protects buyers' privacy very much. At the same time, it has very strict requirements for sellers and has formulated a set of seller codes of conduct to regulate sellers' behavior. Once a seller violates the rules, there is a risk of account suspension.

The seller's code of conduct is very simple, mainly including

1. No fraudulent behavior is allowed;

2. It is prohibited to induce favorable comments, fake orders, maliciously give negative comments and other unfair behaviors;

3. The goods sold cannot be dangerous or threatening to the buyer.

Some sellers may not take such rules seriously, but sellers often fall into this trap and cannot get their accounts back even after appealing.

In fact, we have seen many real cases.

There was once a seller’s account that was blocked. After investigation, we found out that the product sold by this seller was sand painting. In order to make it easier for users to use and to make the final presentation of the sand painting better, the seller included a syringe in the package for buyers to use for water injection.

As a result, the buyer complained to Amazon without hesitation when he saw the syringe in the package. Amazon determined that the products sold by the seller were dangerous to buyers, and the seller’s account was blocked.

The seller felt very aggrieved . He was clearly considering the buyer, but he didn't expect to be complained about.

Fortunately, the seller regained his spirits and started writing a complaint letter. In the letter, the seller sincerely admitted his mistakes and apologized for the bad user experience he brought to the buyer.

Then, the seller contacted the seller and apologized, and provided certain material compensation; trained all employees on Amazon's seller rules to strengthen employees' vigilance, and also recruited supervisors to prevent the same situation from happening again.

After adopting this strategy, the seller's account was successfully recovered and the problem was successfully solved.

Therefore, you should pay more attention to the seller's code of conduct, because the description of the seller's code of conduct is very simple and the definition is relatively vague. Once the platform or the buyer's main interface believes that you have violated the rules, you will have no way to defend yourself .

However, even if your account is accidentally blocked due to violations, don’t be too discouraged. As long as it is reasonable, there is always a possibility of restoring your account.

(Source: Seller Growth Academy)

<<: Devastating wildfire season! These products are in short supply in the United States and sales are skyrocketing!

>>: From a star product to a dead product, the secret of Meisen's "fall" is revealed

As internal circulation prevails, profits fall below the red line, and sellers call for an end to philanthropist behavior!

Blog

Product placement - a traffic opportunity that is ignored by sellers. In the application scenarios of product placement, there are some ideas and logics for reference

Blog

Cross-selling can increase profits by 35%

Blog

What is VestaSpace? VestaSpace Review

Blog

France's tragedy! The longest strike in history, 100,000 police officers to maintain stability, shipping companies refused to dock...

The beginning of the new year has failed to bring...

Breaking news! The shopping cart acquisition rate of a large number of sellers has plummeted to 40%

On the first day after Prime Day, however, when al...

Attention! You will receive a red flag for neglecting this detail. It is not too late to do this...

What is 51 Delivery? 51 Delivery Review

What is Huayue International? Huayue International Review

What is the US tax system? US tax system review

U.S. ports continue to be congested! 40 ships are waiting to dock at the Port of Los Angeles!

Another cross-border e-commerce platform closed down, more than 100 employees lost their jobs

Tax evasion? Amazon earned $10.1 billion, but paid less than $300 million in taxes

As internal circulation prevails, profits fall below the red line, and sellers call for an end to philanthropist behavior!

Product placement - a traffic opportunity that is ignored by sellers. In the application scenarios of product placement, there are some ideas and logics for reference

Cross-selling can increase profits by 35%

What is VestaSpace? VestaSpace Review

Recommend

What is StyleLend? StyleLend Review

Black Friday ended perfectly! Amazon's latest update

10 Amazon Pricing Strategies to Effectively Increase Sellers’ Profits

What is Sellics? Sellics Review

U.S. Black Friday and Cyber Monday sales may reach $75 billion, with sales growth slowing to 3%

Amazon small sellers have different ideas for promoting new products

Can’t spy on products after BSR 100 anymore? This software can check!

What is UNCTAD? UNCTAD Review

What is AliExpress? AliExpress Review

Prime Day starts early? Category BS starts price war, and a large number of sellers clear out their stocks at a loss

Huawei Mate60 is being snapped up by foreigners, and the phone cases are selling like hot cakes.

Amazon updates its compliance policy! New sites will have new outlets

Three tips for optimizing Amazon ad titles to increase conversion rates!

France's tragedy! The longest strike in history, 100,000 police officers to maintain stability, shipping companies refused to dock...

Breaking news! The shopping cart acquisition rate of a large number of sellers has plummeted to 40%