Openly exercising privilege! The platform only allows officials to set fires but not the people to light lamps?

Openly exercising privilege! The platform only allows officials to set fires but not the people to light lamps?

Well-known double standards!!

Sellers are prohibited from posting review request cards

But surprisingly, there are requests for reviews in self-operated shops?

Amazon allows officials to set fires but not people to light lamps




As we all know, Amazon has very high standards for product reviews and has explicitly prohibited sellers from guiding product reviews. For example, cash back for positive reviews on Taobao online shopping is expressly prohibited on the Amazon platform.


Recently, a seller found a small card in an Amazon private label package that seemed to be asking for reviews. Below the card, there was a black text prompt, " Other Amazon brands worth exploring, including GOODTHREADS, AmazonBasics, and other Amazon private labels."



"Isn't it forbidden? How did you use it secretly?"

"You treat us as outsiders, allowing the governor to set fires but not the people to light lamps?"

Many merchants have been banned by Amazon for violating regulations before, and the crackdown on reviews has returned, which has had a serious impact on sellers.


In fact, as early as July 21, a large number of sellers had their accounts deactivated for putting review request cards in packages.



“Sellers who use inserts, flyers, coupons, brochures, or similar materials in the product packaging that request positive reviews or ratings or offer incentives to customers to leave reviews or ratings violate Amazon’s Customer Review Policy.”


Amazon Gift Cards


Amazon believes that the act of issuing small cards is a way for sellers to manipulate buyers to leave reviews. False reviews and exaggerated ratings violate Amazon's policies and are strictly prohibited by Amazon.


The small card that the buyer received in the package


Amazon's own brand puts the small card directly on the title


Like many third-party review cards, the official card says: "We hope you enjoy it as much as we enjoyed making it. Please leave a review to let us know how we did."


The form of comment is to scan the QR code on the card and arrive at the Amazon login page, where buyers can log in to their Amazon account to comment.


Many sellers were puzzled by this. Aren’t you asking for reviews? Isn’t this a clear hint? !


Some buyers were more open-minded and said, "In that case, can we also adopt this method, as long as the text is obscure enough?"



Even when the incidents of requesting reviews are strictly investigated, many sellers still put up cards, and the chance of being blocked is very small. In addition, the official self-operated stores have personally taken action to "defy the law." It can be seen from the prohibited content that Amazon only blocks accounts for paid requesting reviews, and does not forcibly require that no cards appear.


Prohibited content includes:


  1. Marketing or promotional communications, including coupons.

  2. Messages that reward or suggest sellers for providing positive product reviews or seller feedback, including offers of compensation, monetary incentives, gift cards, free or discounted items, refunds, rebates or compensation, future offers.

  3. Messages that delete or change existing product reviews.

  4. Message asking buyers to review a product only if they had a positive experience with the product

  5. Repeated requests for product reviews or seller feedback.


Specifically, Amazon's focus is on paid review requests. As long as the small cards provided by the seller do not have substantive price and payment conditions marked on them, Amazon officials will not judge the operation as illegal.


Amazon's adjustment this time is mainly to rectify false reviews, but some small sellers will be caught in a dilemma. They are afraid that they will be accidentally hurt by Amazon because of this incident, which will not be worth the loss.

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