UPS to process more than 60 million return packages during peak season, up 10% year-on-year

It is learned that according to foreign media reports, as American consumers continue to shop online, UPS will process more than 60 million return packages during the peak season (November 14 to January 22), a year-on-year increase of 10%, setting a record high.

In addition, a Louisville TV station reported that during this year's peak shopping season, it is expected that one in four Americans will return items.

According to NBC Nightly News, the average cost of a holiday return is two-thirds of the original price of the item, which is very expensive because it often takes longer for a product to be shipped to an Amazon fulfillment center, often requiring two or three transfers.

It is reported that in traditional physical retail, the average return rate is about 10% of sales, that is, for every 10 items sold by the store, one is returned. Shockingly, the return rate of e-commerce is two or even three times higher than this ratio.

We understand that in addition to UPS (the largest private carrier in the United States), Amazon and FedEx are also expected to have high package return volumes during the peak season.

Editor ✎ Nicole/

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