Recently, many sellers have reported that their Amazon product titles have been tampered with, and even sensitive words, infringing words or inappropriate information have been added.

This is no small problem. It not only affects sales, but may also lead to sales restrictions on the account.

So, how should we deal with this tricky situation? Here are the key points for you today!

Step 1: Identify the source of the problem

1. Check account security

Check whether anyone has maliciously accessed your account or listing, and ensure that only authorized users have permission to operate. If there is any abnormality, change your password immediately and enable two-factor authentication!

2. Confirm site synchronization

Cross-site link information may be the source of tampering. Check whether the ASINs on all sites are maliciously copied and the titles are modified by other sellers.

3. Determine whether AI has modified

Amazon AI sometimes adjusts titles based on algorithms. Go to the backend to submit a modification request. If you receive a prompt that "the title has been optimized by artificial intelligence", just follow the system steps to remove the current title.

1. Prioritize the removal of problematic words

If the background shows that it can be modified directly, quickly delete the sensitive words and contact customer service to confirm that the rectification has been completed.

2. Submit a POA appeal

In cases where direct deletion is not possible, a Plan of Action (POA) needs to be submitted to restore sales rights.

The POA should include a description of the problem, corrective measures, and future prevention plans, and must be clear and powerful.

Step 3: Regain editing rights

Trademark registration certificate

Brand registration screenshot

Product packaging and physical pictures (must show brand LOGO and FBA label)

SKU, FNSKU, UPC/EAN and other core information

Find the brand team to open a case

Contact Amazon through Brand Registration Support, declare that you are the brand owner, and submit relevant evidence to request restoration of link control. If additional materials are required, customer service will notify you in a timely manner.

Increase sales and cart share

By increasing sales and optimizing shopping cart weight, you can gradually regain the right to edit the link. If you find that the problem is caused by follow-selling, take measures to remove the follow-selling as soon as possible.

Step 4: Suggestions for special situations

Delete and re-upload using the Inventory Loader

If conventional measures don't work, try the following:

Download the Inventory Loader template and select the "x" in the "add-delete" column to delete the link.

Upload the modified file and wait 24 hours before republishing the link.

This approach is suitable for regaining control in extreme situations.

How to avoid similar problems from happening again?

Pay attention to account security: update passwords regularly and monitor account access records.

Brand registration is essential: it’s key to proving your identity.

Smarter inventory management: Use tools provided by Amazon to automatically replenish inventory and reduce the risk of manual operation.

Pay close attention to site synchronization: Cross-site synchronization issues need to be checked monthly, and any anomalies should be dealt with promptly.

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