What is Walrus Cross-border? Walrus Cross-border Review

Service Products

1. Appeal and rescue number

1. Account appeals: Appeals against false accusations against the RightOwner, appeals against old accounts that have been blocked for many years, appeals against accounts that sell prohibited items, appeals against leaks of customer information, appeals against association with the same set of information, appeals against illegal affiliation with variants, appeals against account authenticity, and appeals against manipulation of comments.

2. Performance appeals: Appeals against accounts with excessive ODR and appeals against restrictions on self-delivery authority.

3. Product complaints: complaints about product category discrepancies, complaints about product description discrepancies, complaints about product safety issues, complaints about product quality issues, and complaints about product authenticity.

4. Infringement complaints: suspected infringement complaints, patent infringement complaints, copyright infringement complaints, and trademark infringement complaints.

2. Amazon operation and training

Amazon operation, operation training, store incubation

3. Global store opening

Amazon Global Selling: India Global Selling, Japan Global Selling, Europe Global Selling, United States Global Selling.

4. Internal channel resources

Data Analysis: CPC Advertising Report

Reason query: other internal records of the account, internal reasons for account closure, internal reasons for product delisting

Green Channel: European KYC review, European and American category review, Listing refurbishment service guide, A+ page design/upgrade, main picture plus video

5. Company Business

1. CE certification

2. Company registration: German companies, Russian companies, domestic Guangzhou companies, Korean companies, American companies, Japanese companies, and British companies.

3. Amazon related certification: ProdSG certification DOC declaration of conformity, Amazon German new packaging law and waste electronic and electrical appliance law.

4. Product certification: EU CE certification, US UL certification, US FDA certification, US FCC certification, Canadian CMDCAS certification, Australian TGA certification.

5. Trademark certification: China trademark registration, UK trademark registration, Italy trademark registration, Hong Kong trademark registration, Spain trademark registration, Taiwan trademark registration, Japan trademark registration, EU trademark registration, US trademark registration, Canada trademark registration, France, Germany trademark registration, Macau trademark registration.

Service System

feature

1. Professional appeal team, whose members have many years of experience in Amazon appeals.

2. We have handled over 1,800 successful Amazon appeals and have rich experience in appeals and unblocking for various issues.

3. Professional technical personnel are responsible for docking, accurately identifying product or account problems and providing appropriate complaint solutions

4. Taobao guarantees transactions, refunds are available if appeals are rejected, and there are no hidden fees

5. Handle and follow up on complaints in a timely manner. In some cases, the handling can be accelerated as needed to reduce risks.

Platform Advantages

Dedicated person for one-on-one data matching.

A team with many years of industry experience provides full service.

High-quality consultants, service process tracking and follow-up.

The prices are open and transparent, saving customers time, effort and worry.

References