Terrible! Amazon scanned accounts crazily, and one seller had 80 accounts "hit"!

Please note the following when filling in and submitting the appeal bill document:

1. Please fill in the content of the appeal page carefully and in an orderly manner to avoid wasting appeal opportunities and appeal resources; you can explain the content of each attachment in English and explain that your account was closed by mistake. Upload the bills for water, electricity, coal, Internet, landline, etc. within 90 days with your company or your legal representative as the letterhead. If there are other materials or documents that can prove that your company is operating normally, you can also add them here. (For example, your company's official website, your company's store links on other e-commerce websites, etc.)

Example: “My account has been wrongly blocked on **** (date). I assure my company is in normal operation at below address: ****

Please refer to my attachment named: month+waterbill/ month+electricitybill/ month+gasbill

Seek your double check and review in my account reinstate.

Thank you!”

2. When uploading a scanned copy or photo of a paper bill, please ensure that:

1) The address on the bill is clearly visible, showing the company name or the name of the legal representative

2) The address of the above bill must be consistent with the backend address

3) The bill must be issued within 90 days

4) Clear and complete, must be a color photo or color scan

5) You may not photoshop or alter the file (including any annotations or comments on the photo)

6) Do not cover or smudge the image, and do not use screenshots or screenshots

7) If it is really impossible to provide water, electricity, gas and other bills in the name of the legal person or the company, the following materials can also be provided as auxiliary evidence for review by relevant departments:

a) Color photo/color scan of household registration book: if the legal representative and the person named on the bill are under the same household registration

b) Marriage certificate: when the legal representative and the person on the bill are married

c) VAT invoice for water, electricity and gas: If you are unable to provide the bill for the backend address, but can submit the bill for water, electricity and gas with the VAT invoice for water, electricity and gas including the backend address

No response after submitting an appeal

After submitting all the information, you will generally receive the first email reply within two working days. If you do not receive a reply within three working days, you can re-submit the previously submitted information in the same location in the background.

After submitting the complaint, I was informed that the information was incomplete

If you receive a performance notification reply stating that the information you provided is incomplete, it is recommended that you prepare more detailed information, such as: utility bills for water, electricity, gas, etc. for three consecutive months, or other information as mentioned above that can assist in proving that your actual office address is consistent with the backend address.

After submitting an appeal, I was told that my account was still suspended

If you receive the following performance notification stating that your Amazon sales account is still deactivated, you can submit all submitted 1) billing information 2) background company address screenshots 3) background appeal record screenshots to your account manager and let your account manager decide whether to help you appeal again internally.