The May Day holiday will start tomorrow!! This year is another year that we cannot travel abroad due to the epidemic. In previous years, it was because of lack of money... “90% of people don’t know the money-saving trick!” Three steps to send in-site messages after FBM delivery In the last post, I shared with you "How advanced Amazon operations deal with the pain points of FBM!" This time, I will share three things you must do after FBM delivery. 1. Notify the customer that the order has been delivered and tell the customer how long the logistics will take: Dear buyer, Thank you so much for your great support on us. We have received your order of “XXXXXXXXXXXX”. We shipped your item by XXXXX under tracking number XXXXXXXXXXXXXXX. Usually it takes about 7-12 days for the item to reach you. Any question, feel free to contact us and we will reach you at the soonest. Best Regards Seller's name 2. Inform customers of the logistics status and ask them to wait patiently and check: Dear buyer, Thank you so much for your great support on us. Upon your tracking number updates(XXXXXX), your package is on the way to your house. The delivery time will depend on the handling speed of your local post office.Hope you will get it soon. Any question, feel free to contact us and we will reach you at the soonest. Best Regards Seller's name 3. Notify the customer that the goods have been delivered, request inspection and provide timely feedback: Dear buyer, Thank you so much for your great support on us. Good news! We tracked your shipment and found the package has arrived already. Hope it was in good condition while opening. We will be very happy if you like our item and enjoy. Any question, feel free to contact us and we will reach you at the soonest. Best Regards Seller's name To get more email templates, you can go to this website: https://www..com/tools-templetmai, you can generate email templates with one click😮 ! I have personally tested it and it works well! |
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