Amazon video verification upgraded! You need to understand these points!

Amazon video verification upgraded! You need to understand these points!



If the seller fails the first video verification and does not find a channel for the second verification, he can try to call or open a case with the performance team to explain the reason why the video verification did not pass at that time. It is recommended to send an English email or make an English phone case in the early morning of China time. It is more likely to connect with English customer service and apply for a new video application appointment.


Email for video verification: [email protected]


Legal person's ID card and business license (both original)

Credit card bills, utility bills (within 180 days)

Product and supply chain information, including purchase contracts, VAT invoices, brand certificates/authorization letters


Question content:
1. Check the store information , for example:
Which sites have been registered? Which sites are currently in operation?
How do you log in to the store?
Where is the specific office address?
Credit card information registered with the store (card number/expiration date/billing address/last purchase date)
Store payment information
…
2. Check brand information , for example:
Does the store have brand/trademark registration? What is the brand name?
Is the brand/trademark your own or licensed from someone else?
When is the brand/trademark registered and filed?
…
3. Check the product and sales status , for example:
What products does the store mainly sell?
Do you produce the products yourself or do you find a supplier? If so, what is the supplier's name?
What is the sales volume in the last 30 days? What is the current store balance?
What are the best-selling products in your store? What are the uses of these products?
…
4. Other account information
Have you changed your email address or password recently? If so, when did you change it? What was the reason for the change?

<<:  The latest version of Amazon brand registration process in 2023

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