What is Digital River? Digital River Review

Basic Introduction

Digital River was founded in 1994 and is headquartered in Minneapolis, Minnesota, USA, with branches in the United States, Asia, Europe and South America. As a leading global provider of application software services and e-commerce outsourcing services, Digital River provides its users with e-commerce outsourcing solutions, enabling customers to improve their own brands while adjusting their investment in structure and technology, and helping its customers access proprietary e-commerce systems through the Internet.

Digital River's Nasdaq stock code is DRIV. Its founder and former CEO is Joel Ronning, its CEO is Dave Dobson, its COO is Ted Cahall, its CFO is Stefan Schulze, its revenue is $370.5 million, and it has a total of 1,239 employees.

Digital River's major customers include:

Acer, Adobe Systems, NSA, Autodesk, Avast, Capcom, Expedia.com, HarperCollins, Jawbone, Kaspersky Lab, Lenovo, Logitech, Mattel, McAfee, Microsoft, Nuance, Panasonic, Razer, Samsung, SanDisk, Seagate, Siemens, Skullcandy, Spotify, Square Enix, TechSmith, ThunderTiger, Ticketmaster, Trend Micro, Ubisoft Vistaprint, VMware, Western Digital and Wix.com.

Business Model

Digital River has a 20-year history. It started as a software download service and later transformed into helping software developers build their own online sales stores. The business model it provides has also attracted many heavyweight software developers such as Microsoft, Adobe, and VMware, as well as well-known brand manufacturers including Lenovo, Razer, and Logitech Technology. It can be said that with a long history and rich experience, helping software developers sell online has become Digital River's advantage.

Solution

1. Payment and Risks

1. Payment strategy

Enable rapid business growth with 70+ payment methods and 46 currencies.

2. Taxation

Calculates, collects, reports and remits on behalf of clients.

3. Compliance

Helps understand the most complex local regulations.

4. Fair Trade

Advanced technology blocks bad trades while letting good ones through.

5. Order Management

A streamlined, central hub that captures order to delivery and everything in between.

6. Business

API-based integration enables building solutions customized for your business.

2. Order Management

1. Order Scheduling

Automatic execution of orders;

Track your order;

Intelligent routing and order splitting.

2. Landed Cost Calculator

Ensure the total purchase price reflects the true cost of shipping your order cross-border without surprising post-purchase costs for your customers.

3. Inventory management

Manage global inventory;

Automate pre-orders and backorders;

Simplify returns and refunds.

4. E-commerce integration

Use existing supply chains;

Stock ownership and flash titles.

5. Pre-integration partners

Warehouse partners;

Distribution partners.

3. Business

1. End-to-end or headless

2. Headless Commerce

The headless commerce approach allows brands to build flexible solutions comprised of best-of-breed components.

3. End-to-end self-service

Advantages

1. Accelerate global expansion

2. Expand your influence and increase your income

3. Protect your brand from risks

Development History

In 2013, it processed more than 300 billion online transactions.

Digital River processed more than $35 billion in online transactions in 2014, connecting B2B and B2C digital product companies and brand manufacturers with buyers across multiple devices and channels in nearly every country around the world.

References