Review policy updated, Amazon issued an ultimatum, violators will be banned!

Ultimatum December 3

Recently, Amazon quietly updated two major pieces of news on the "News" interface of the seller's backend. One is about Review. According to Amazon's official policy, starting from December 3, 2019, the communication between sellers and buyers will be updated.

The updated details are as follows:

Let’s take a look at the previous contact buyer guide. Are the requirements more detailed in the updated versions? This shows that Amazon is getting stricter and stricter about reviews.

After this policy is officially implemented, there will likely be a new wave of account suspensions! After all, this time it is clearly stated that from December 3, sellers must send messages to buyers in accordance with the newly updated "Communication Guidelines". Otherwise, Amazon will immediately take measures, including but not limited to:

Therefore, it is recommended that all sellers strictly abide by the regulations of the Amazon platform and adjust their operating strategies in time before the policies are implemented, so as not to run into danger!

New lithium battery requirements

Regarding the news about the background update, the other is related to sellers who sell lithium batteries or products containing lithium batteries.

The original text is as follows:

I believe many sellers are confused when they see this "UN38.3". After all, this is different from the MSDS report that everyone knows before. I checked Baidu Encyclopedia and the explanation above is as follows:

So this certification is actually developed for the transportation of dangerous goods, and MSDS mainly focuses on product ingredients, so there is still a difference between the two. The product scope of UN38.3 certification is as follows:

Basically, it covers all kinds of batteries on the market. According to Xiaokeai, UN38.3 certification is not difficult to obtain and is not expensive. Most battery suppliers have it. If you don’t have it, you can find a certification agency to do it yourself. It will take about two weeks to get it done, so sellers don’t have to worry. However, since Amazon has this regulation, sellers are better off getting this certification before January 1, 2020, otherwise the listing is likely to be banned!

Well, having talked about the two latest policies, I have to mention the news that has been circulating wildly among sellers these days—the appearance of the words warranty and guarantee in the listing will result in the account being blocked.

I learned that many sellers carefully modified all listings involving sensitive words with the mentality of "better to believe it than not to believe it". However, just when everyone was discussing whether this would result in a ban, Amazon officially came out to refute the rumor!

Therefore, sellers can rest assured that if there are sellers whose accounts are blocked due to this reason in the past few days, they can contact customer service or file an appeal to have their accounts unblocked. Finally, I still hope that all sellers can strictly abide by Amazon's regulations, operate their stores well, and improve product quality and service in order to operate in the long run!