Amazon sellers are facing sky-high storage fees!

These two days, it is time for Amazon to deduct storage fees. Many sellers suddenly found that their storage fees last month had skyrocketed. Some sellers were even charged five or six times more!

According to sellers’ feedback, they planned that the warehouse capacity would exceed the quota after a replenishment, so they applied for expansion in advance. However, the expansion application was approved only after the replenishment (excess) was completed, and the excess storage fee was finally calculated based on the inventory before the expansion, which was one month’s fee.

At the same time, some sellers reported that their expansion applications had been approved before the inventory excess occurred, and no inventory excess was shown throughout the process. However, they were still charged excess storage fees this month, and the excess fees were calculated according to the storage capacity standards before applying for additional inventory.

According to the statistics, it is obvious that there are some calculation problems in Amazon's backend. I guess the expanded inventory capacity and the original inventory capacity may be calculated independently in the backend, and the formula for calculating the excess inventory cost only takes into account the original inventory volume, which results in the sky-high excess inventory fee that the seller did not expect.

When dealing with this problem, many sellers encountered customer service that was unable to handle it. They would just repeatedly send the seller the excess fee calculation formula, claiming that there was no problem with the excess fee calculation. (For the peak season stocking strategy, please privately chat with me on WeChat ID: kuajingzheg1) This problem also affected many local American sellers, and everyone reported this problem to Amazon on the official English forum.

Everyone's questions attracted the attention of the authorities, and staff came out to respond to the issue of overage fees.

To summarize, the overage fee is calculated based on the specific duration of the occurrence. Even if the seller's storage capacity is normal when paying the storage fee, it will not work. If there is one day of overage in a month, the fee for that day will be charged. As long as an overage situation occurs, the fee will be charged according to the duration of the overage status.

As mentioned above, some people were charged an entire month's overage fee for exceeding the limit for a few days, and some were charged an overage fee even though the capacity had been expanded in advance and there was no overage time throughout the entire process. These are unplanned situations and need to be handled according to the actual situation, which means there is a chance to recover the additional fees.