What is CM.com? CM.com Review

About CM.com

• Founded in 1999, CM.com is a listed company headquartered in the Netherlands. It is committed to providing enterprises with instant messaging tools such as international SMS, international voice, WhatsApp Business API, customer service cloud platform, European payment and other cloud communications and conversational business solutions on a global scale.

• Shenzhen Sien Information Technology Co., Ltd. is a wholly-owned subsidiary of CM.com in China. It was established in 2016 with the aim of providing stable and reliable one-stop cloud communication solutions for Chinese companies to expand into overseas markets.

CM.com Products

1. International SMS

The operator's network covers 200 countries and regions around the world.

2. International verification code

Safeguard accounts, data and user transactions.

3. SIP trunk

Configure SIP trunks in just a few simple steps, enter your current number or request a new phone number from CM, and record all calls under one account.

4. WhatsApp Business

Facebook's official authorized service provider, creating a more humane customer experience.

5. Apple Business Chat

Connect directly with people on iPhone, iPad, Mac and Apple Watch. Customers can start a conversation from the web, embedded apps, social media, Apple Maps, iOS search or by tapping any phone number of their choice.

6. Viber

In addition to enjoying the features of Viber itself, you can also use some other tools and products from the CM.com platform for free to ensure that both businesses and customers can choose their preferred channels to communicate.  

7. European Payments

Provide European users with a convenient payment method.  

8. Mobile Service Cloud

An omni-channel one-stop customer service platform to improve customer service efficiency and user satisfaction.

CM.com Business

1. Communication channels

CM.com provides messaging and voice channels such as SMS, social tool applications, voice API and SIP trunking.

2. Cloud Platform

CM.com’s communication channels can be used in conjunction with cloud platform features such as identity verification services and customer data platforms.

3. Payment Provider

CM.com is an authorized Payment Service Provider (PSP) that offers international and domestic payment methods as well as integrated payment methods.