Sellers beware! ! The "refund only" policy for European sites will be implemented soon

Sellers beware! ! The "refund only" policy for European sites will be implemented soon


text
Recently, Amazon announced a series of updates to its return policy.
Amazon will no longer accept returns of products weighing more than 31.50 kg or with the longest side (including packaging) exceeding 175 cm in Germany, France, Italy, and Spain, and will require sellers to handle them themselves through the "Fulfillment by Seller" (FBM) model.
Starting November 4, Amazon will offer UPS prepaid return label services to sellers of large and heavy items.
Amazon UK has updated its "refund only" policy.
From November 11, for self-delivered products with a value of more than 25 euros or 20 pounds (including VAT) , international sellers must provide a local UK return address or prepaid return label within four working days. If they fail to provide it, customers can get a refund without returning the goods when returning.
The VTR (valid tracking rate) policy has also been updated.
In order to improve consumers' shopping experience, Amazon uses "Valid Tracking Rate (VTR)" as a key indicator to measure the performance of self-delivery sellers to evaluate the frequency with which sellers use valid tracking codes in their orders.
VTR refers to the percentage of the number of goods with valid tracking codes to the total number of goods in a specific 30-day period. The formula for calculating VTR is: VTR = (number of goods with valid tracking codes / total number of goods) × 100%. Self-delivery orders must provide visible tracking information to customers, and are no longer limited to logistics service providers that cooperate with Amazon. Sellers need to maintain at least 95% VTR to keep account indicators healthy and avoid restrictions on sales permissions.
In response to the challenges of overseas warehouse returns and VTR reduction, the overseas warehouse system provides a comprehensive solution to address the problem of returns through digital management.
The system supports API connection with more than 200 mainstream e-commerce platforms, and can quickly obtain product size and weight information through automatic SKU association to flexibly adapt to the platform's adjustments to large and heavy product policies.
The system is able to provide FBA return and exchange solutions based on overseas warehouses, including processing FBA return and relabeling orders (Amazon removal), return and exchange inventory management, printing product labels and re-shipping to solve the "refund only" problem.
The system supports visual tracking of online logistics tracks , and uses PDA devices and barcode technology to achieve digital warehouse and distribution management. PDA can take photos for quality inspection, record product status in real time, and combine with AIS positioning technology to ensure that goods can be tracked at every link in the cross-border logistics chain, thereby improving VTR.



<<:  TikTok will never be banned

>>:  Anker enters TEMU! The price of the same product is 30%-50% lower than Amazon?

Recommend

What is SumoMe? SumoMe Review

SumoMe is a sharing button service for independent...

Procurement Tips: How to deal with the supplier's minimum order quantity requirements?

Purchasing goods from suppliers is not as simple ...

U.S. Black Friday online sales up 14.6%, led by strong apparel sales

Recently, according to foreign media reports, as o...

A must-read for Amazon sellers! 5 tips for optimizing backend search terms!

▶ Video account attention cross-border navigation ...

How can a brand be ranked in the top 100 of the BSR in a small category with only 1-200 reviews? How can the ranking and sales be as stable as an old dog without doing anything outside the site?

My C position BSR 1 B0B71B59SZ BSR 16 B0BZP2QP6K ...

The United States will impose an additional 10% tariff on Chinese goods, effective March 4

On February 27, 2025, local time, US President Tru...

Beware! More than 1,823 stores have been frozen. These contents cannot appear on the listings!

A month has passed since the Q4 sales peak season...

Akamai DNS failure paralyzed more than 20,000 large websites including Fnac and Amazon Cloud Services

<span data-shimo-docs="[[20,"获悉，据外媒报道，7月22...

China's eight-piece winter outfit is being sold out in Europe. Is it a frenzy or capital speculation?

▶ Video account attention cross-border navigation ...

Amazon's new coupon rules came into effect, causing a sharp drop in sales for many sellers!

Faced with increasingly fierce competition, Amazon...

New trend in US e-commerce packaging! Nearly half of consumers support sustainable packaging!

<span data-shimo-docs="[[20,"获悉，在第七次美国年度电子...

What is Super Intellectual Property? Super Intellectual Property Review

Founded in 2002, Chofn Intellectual Property Servi...

6 Internet celebrity marketing platforms! A must-have for cross-border sellers!

Influencer marketing is one of the off-site market...

3C products that rose from the base camp of copycats are selling well, and a data cable makes 3 billion

There was a popular saying in Shenzhen's 3C ci...

What is Trell? Trell Review

Trell is India's largest lifestyle video and s...